Engaging in the training prior to the pandemic turned out to be a strategic move for our institution. The group booking format combined with the composition of the sessions, blending interactive learning with practical application, broadened our team's understanding and unified it under a common methodology. This approach proved invaluable during and post the pandemic, providing a robust framework that guided us through uncharted challenges to build resilience and adaptability.
A102
—Sokol Ymeri, Program Manager, Albanian - American Development Foundation